Terms of Service

Last Updated: 15th January 2026

These Terms of Service govern your use of the PrimeOrbit website and services. By accessing our website or purchasing products from PrimeOrbit, you agree to be bound by these terms and conditions.

Acceptance of Terms

By accessing and using the PrimeOrbit website (primeorbit.world) or purchasing products from PrimeOrbit Ltd, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, customers, and others who access or use our services.

Company Information

PrimeOrbit Ltd is a company incorporated in Ireland with registration number 862480. Our registered office is located at Patrick Street 84, Galway, H55 3228, Ireland. Our VAT number is IE1A34169C. We specialise in the retail of consumer electronics across Ireland and the European Union.

User Obligations

When using our website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or making a purchase
• Maintain the security and confidentiality of your account credentials
• Use our services only for lawful purposes and in accordance with these terms
• Not engage in any activity that could harm, disable, or impair our website or services
• Not attempt to gain unauthorised access to our systems or user accounts
• Comply with all applicable laws and regulations in your jurisdiction
• Respect the intellectual property rights of PrimeOrbit and third parties

Product Information and Orders

We strive to provide accurate product descriptions, specifications, and pricing information. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. All orders are subject to acceptance and availability. We may refuse or cancel any order for any reason at our sole discretion.

Pricing and Payment

All prices are displayed in Euros (EUR) and include applicable VAT unless otherwise stated. Prices are subject to change without notice. Payment must be made in full before products are dispatched. We accept various payment methods as indicated during the checkout process. You are responsible for providing accurate payment information and ensuring that your payment method has sufficient funds or credit available.

Delivery and Risk Transfer

We provide delivery services across the European Union. Delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our reasonable control. Additional charges such as customs duties or import taxes may apply for certain destinations and are the customer's responsibility.

Returns and Warranties

Products may be returned in accordance with our returns policy and applicable consumer protection laws. All products come with manufacturer warranties, and we may offer additional warranty options. Warranty terms vary by product and manufacturer. Returns must be authorised in advance and products must be in their original condition with all packaging and accessories. Certain products may be subject to restocking fees or may not be eligible for return due to hygiene or safety reasons.

Intellectual Property

The PrimeOrbit website and all content, features, and functionality are owned by PrimeOrbit Ltd and are protected by international copyright, trademark, and other intellectual property laws. This includes but is not limited to text, graphics, logos, images, software, and design elements. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content without our express written permission. Product names, logos, and brands are property of their respective owners.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Limitation of Liability

To the maximum extent permitted by applicable law, PrimeOrbit Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our website or services. Our total liability to you for any claim arising from or related to these terms or our services shall not exceed the amount paid by you for the specific product or service giving rise to the claim. Some jurisdictions do not allow the limitation of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless PrimeOrbit Ltd, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Ireland, without regard to conflict of law principles. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Ireland. If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these terms affects your statutory rights as a consumer.

Dispute Resolution

We are committed to resolving disputes amicably and efficiently. If you have a complaint or dispute, please contact us first to attempt to resolve the matter informally. EU consumers may also access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr for assistance with online purchase disputes.

Termination

We may terminate or suspend your access to our website and services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will cease immediately. You may also terminate your account at any time by contacting us. Termination does not affect any rights or obligations that have accrued prior to termination, including payment obligations and warranty terms.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting the updated terms on our website. Your continued use of our website and services after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically to stay informed of any updates.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms will otherwise remain in full force and effect. The failure to enforce any right or provision of these terms will not constitute a waiver of such right or provision.

Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under applicable EU and national consumer protection laws. If you are a consumer, you have certain rights that cannot be excluded or limited by these terms, including rights related to conformity of goods, remedies for non-conformity, and withdrawal rights for distance contracts.

Contact Information

If you have any questions about these Terms of Service, please contact us:

These Terms of Service constitute the entire agreement between you and PrimeOrbit Ltd regarding the use of our website and services, superseding any prior agreements or understandings.